McDuffy & Associates, LLC was born from a deep-rooted passion for technology and a commitment to providing personalized service. Located in the heart of Woodbridge, Virginia, our mission is to elevate businesses through efficient and effective virtual assistance. With a continued love for technology and a keen eye for streamlining operations, we have successfully helped businesses improve customer satisfaction and optimize their workflows. Our journey began with the realization that many businesses were in need of reliable support to handle administrative tasks, manage social media, and enhance customer service. Today, we pride ourselves on being that trusted partner, offering a personal touch that sets us apart. At McDuffy & Associates, LLC, we believe in working closely with our clients to understand their unique needs and deliver solutions that truly make a difference. Total Customer Care (TCC) is a woman owned, small disadvantaged minority owned business enterprise. TCC has been in business for 15 years originally established as McDuffy & Associates LTD and now doing business as (dba) Total Customer Care. TCC is a customer-driven professional organization headquartered in our nation’s capital, Washington DC, with offices also in Fairfax Virginia. We provide a wide range of services and capabilities to meet the growing telecommunications, information technology program. Project management and other support requirements of our clients. TCC provide solutions to increase your organization’s efficiency, productivity and Customer Service. We team with your professionals to analyze your existing operations, formulate a strategic plan, develop and implement solutions to achieve your goals. Having a diverse knowledge of emerging technologies and a commitment to customer service allows TCC to provide superior services.